Air Conditioning Repairs

Are you looking for a way to keep your home cool during summer? We can help you! At Kiwi Heat Pumps, we supply and install a wide range of air conditioning units and systems from Fujitsu, Hitachi, and Panasonic.

When it comes to air conditioning, our goal is to provide the best solution based on pricing or product quality. We sell the best and most efficient air conditioning units in the market. We’re positive that we can meet your requirements, whatever they are.

Air Conditioning System Installations In Auckland

But, our relationship doesn’t end after you purchase your air conditioning unit. We offer both sales and repairs so you’re in good hands. We sell, install, and repair your air conditioning systems in the Auckland area.

We help you get your new air conditioning systems running. We are fully qualified, certified and experienced air conditioning installers. Our products include Fujitsu, Hitachi, and Panasonic air conditioning units or heat pumps. Choose from a vast array of air conditioning units from our online store and get everything set up pronto!

Air Conditioning Repairs And Servicing

If you’re experiencing some problems with your air conditioning system, we’re here to help. We provide regular maintenance and servicing to guarantee that your air conditioning system last and run effectively, efficiently, and trouble-free.

All of the air conditioning units in our website come with a warranty that covers full parts and labor with an extended 6 years warranty. Your peace of mind is our number one concern. We want to provide you with the best products and services.

Your Needs, Our Priority

We want you to have the perfect temperature in your home, office, or commercial building, that’s why we make it our top priority to meet your needs. We install a wide range of systems and we are licensed and accredited Fujitsu and Daikin installers.

This means that we are experts in installing and servicing these units. We provide the guarantee of stress-free use of you air conditioning units as we offer servicing and repairs. We take care of your needs so you don’t have to worry about anything.

Choose Your Product Online

Choosing your air conditioning system online gives you the opportunity to check and compare prices, functionality, and cooling capacity. At Kiwi Heat Pumps, find everything you need in one place. No worries.

Whether you want a floor console heat air conditioner or a ducted air conditioner, we’ve got you covered. Choose from a vast array of air conditioners and pick one that suits you best. We’ll take it from there and properly install your new system right away.

Why You Need Repairs and Servicing

Every air conditioning unit has a life span. During that time, you will need to have it inspected, repaired, and serviced. That’s where we come in. Our team of professionals can install, repair, and service all of the units that we offer online.

You need only to call us and we’ll give you a free quote. We can discuss your requirements and find out what to do with your air conditioning unit. We’ve got you covered. Just pick a date and we’ll visit you at home to service your air conditioning system.

Why You Should Choose Kiwi Heat Pumps

It’s simple. You deserve the best. We provide you the most effective and cost-efficient air conditioning systems. Our products come with the best in servicing and repairs. When you choose Kiwi Heat Pumps, you choose peace of mind and excellent products and services.

We offer you the most consumer-friendly warranty that covers your unit for 6 years. That should keep you comforted and sleeping comfortably at night. We offer only the finest air conditioning units and expert services.

We’re Here to Help

At Kiwi Heat Pumps, we help you find the air conditioning system that’s perfect for you. We offer you a myriad of choices so you’ll be able to pick on that meets your requirements. Our commitment to excellence is what drives us to offer excellent products and services.

We provide you with the best choices and help you take your pick. We hold your hand from start to finish and help you even after we’ve installed your unit. We inspect, service, and repair your unit so you’ll always have peace of mind with your air conditioning unit running at its best.

Your air conditioning system is what we’re here to provide and we’re offering our services for installation, repairs, and servicing, as well. We’ll take good care of your unit so that, as the years go by, you’re able to enjoy your unit with no worries about its functionality. Just call us anytime to get a free quote, or browse through our online store and pick one that you like and we’ll gladly install it for you.


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Fujitsu Heat Pump Service and Repairs

Kiwi Heat Pumps are the best Auckland heat pump suppliers and installers. Specialising in heat pumps and air conditioning systems in Auckland, Kiwi Heat Pumps can provide the temperature solution you need – whether for your home, office, or commercial building. Kiwi Heat Pumps supply and install a wide range of systems and can provide just what you are looking for

If you’re looking for the best heat pumps, then Kiwi Heat Pumps have got you covered. They have the latest Fujitsu heat pumps this side of Auckland. Whether you need them to install the units in your home or office, you can rest in the assurance that they are the best installers around.

New Fujitsu Videos

Check out these two Fujitsu videos released by Kiwi Heat Pumps featuring Rebecca – the owner’s wife – who happens to be an accredited Fujitsu installer.

In the first video, Rebecca talks about how important it is to get the right fit to keep a newborn baby cool and happy, especially during summer. You need to install your Fujitsu heat pump / cooler in the right area so your baby stays cool and quiet.

In the next video, she talks about how important it is to find the right position for your Fujitsu heat pump. This way, you get the maximum benefit without risking uneven temperatures. Rebecca points out how fitting the Fujitsu in the wrong position can lead to your thermostat working overtime.

In both videos, Rebecca shows the expertise in fitting Fujitsu heat pumps and how to get the right fit for you.

Fujitsu Accredited Installers

Being Fujitsu accredited installers, Kiwi Heat Pumps technicians are fully qualified and experienced to do your installation. From simple, straightforward installs to more complex and custom designed heat pump systems, they can do it! Their installation service is available to the entire greater Auckland region.

Kiwi Heat Pumps supply a range of Fujitsu heat pumps and air conditioning systems. Browse through their range either by brand or room size and find the heat pump you are looking for today.

Check out these amazing Fujitsu deals:

Fujitsu ASTG09KMTC 3.2kw Air Conditioner / Heat Pump

  • Retail Price: $1,799.00
  • You save: $669.00  (37%)
  • Our price: $1,130.00
  • Capacity: 3.2kw heat, (5.3kw max).  COP 4.84. 2.5kw cool.  Size mm:834x270x222
  • Slim, Modern and Efficient

Designed to be less obtrusive and integrate seamlessly with the room’s interior, the new KMTC range are 30mm slimmer than previous Fujitsu units.

The matte finish and smooth edges create a modern aesthetic to suit contemporary homes.

Even better, it is a significant environmental improvement of previous heat pump systems with ZERO ozone depletion as well as reduced global warming potential. Installation cost not included.

Fujitsu AGTV09LAC Floor Console Air Conditioner / Heat Pump

  • Retail Price: $2,299.00
  • You save: $709.00  (31%)
  • Our price: $1,590.00
  • Capacity: 3.6kw Heat (5.5kw max), COP 4.32. 2.5kw Cool. Size: 740 x 600 x 200. Noise: From 22db.

Featuring dual fan air flow, 24hr timer and economy mode, this floor console heat pump offers a full range of features. Due to the design of this unit, installation may be possible in homes where a high wall heat pump is not suitable. Installation cost not included.

Fujitsu ASTG24LFCC 8.0 kw Premier Heat Pump / Air Conditioner

  • Retail Price: $2,899.00
  • You save: $599.00  (21%)
  • Our price: $2,300.00
  • Capacity: 8.0kw Heat (10.6kw max), COP 3.54.  7.2kw Cool. Size: 990 x 320 x 238. Noise: From 32db

From the Fujitsu Premier heat pump range, this unit features elegant flat panel design, whisper quiet comfort, along with the latest technology and features. Installation cost not included.

Fujitsu ASTG18KMCB Wi-Fi Integrated 6.0kw Heat Pump

  • Retail Price: $2,850.00
  • You save: $501.00  (18%)
  • Our price: $2,349.00
  • Capacity: 6.0kw Heat, (8.3kw Max).  COP 4.23.  5.0kw Cool. Size: 940mm x 295mm x 270mm

Perfect for a lounge or living area up to 50m2.  Control this heat pump via your smartphone from anywhere in the world with the free Fujitsu App. This amazing price includes back to back installation Auckland wide.

Fujitsu ARTA24LATU 8.0kw Ducted Heat Pump/Air Conditioner

  • Retail Price: $4,999.00
  • You save: $549.00  (11%)
  • Our price: $4,450.00

Almost invisible and super discrete, Fujitsu ducted systems, offers the ultimate in efficiency and comfort when compared with a regular central heating system.

Capacity: 10.0kw Heat, 8.5kw Cool


Why Choose Kiwi Heat Pumps?

Kiwi Heat Pumps is a family business that specialises in supply and installation of heat pumps into NZ homes and businesses.

Kiwi Heat Pumps is a family run business, owned and operated by Jason & Rebecca  since 2001.  In 2014 they changed their name from KiwiElectrical to Kiwi Heat Pumps as heat pumps and air conditioning has been their sole focus since 2008. They are the only company in Auckland to cover every installation with the Risk Free 6+6+6 Year Guarantee.

You can call Kiwi Heat Pumps today to book a free quote for your heat pump installation needs. If you need it, they can help you find the right heat pump for your home, office, or commercial building.

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Compare Heat Pump Prices Online

When you are looking at a service provider or product it is always wise to look at several options and get several quotes. This way, you’re assured of buying only the best product at the most reasonable price.

With Kiwi Heat pumps, you have the advantage of an independent installer that will recommend the brand and installation type that suits your outcome expectations, budget, and site conditions. As such, it’s pretty handy to have a page where you can compare heat pump prices by price, brand, and availability.

How It Works

When you open the website, click on the product link or More Info to find out about the product that you want. Below are some examples of the products featured on the website along with their respective prices:

PRICE: $1,899.00
Daikin FTXS25L

Capacity: 3.4kw heat (4.7kw max), 2.5kw cool (3.2max)
COP: 4.86. EER: 4.63
Size: 800mm x 295mm x 210mm
(Indoor: FTXS25LVMA, Outdoor: RXS25LVMA)

The Daikin L-Series wall mounted heat pumps comes with advanced and innovative technology. They have many economical features and offers reliable solutions for your room.

PRICE: $1,999.00
Daikin FTXS35L

Capacity: 4.0kw heat (5.2kw max), 3.5kw cool (4.3max)
COP: 4.55. EER: 3.85
Size: 800mm x 295mm x 210mm
(Indoor: FTXS35LVMA, Outdoor: RXS35LVMA)

PRICE: $2,299.00
Daikin FTXS46L

Capacity: 5.1kw heat (6.8kw max), 4.6kw cool (453max)
COP: 4.55. EER: 3.85
Size: 800mm x 295mm x 210mm
(Indoor: FTXS46LVMA, Outdoor: RXS46LVMA)

Daikin FTXM20R

Capacity: 2.7kw heat (5.5kw max), 2.0kw cool (4.2max)
COP: 4.83. EER: 5.0
Size: 770mm x 285mm x 223mm
(Indoor: FTXM20RVMZ, Outdoor: RXM20RVMZ)

The Daikin Cora series features whisper-quiet operation, energy efficient units, prime comfort levels, and a stylish design.

This unit features smooth contours and flat panel design with a matte white finish that provides the best Daikin has to offer to you and your family.

PRICE: $2,299.00
Daikin FTXS50L

Capacity: 6.0kw heat (7.7kw max), 5.0kw cool (6.0max)
COP: 4.08. EER: 3.79
Size: 1050mm x 340mm x 248mm
(Indoor: FTXS50LVMA, Outdoor: RXS50LVMA)

What to Do Next?

Once you find the product that you want, you can click on Install Cost to get a heat pump installation cost estimate. There you must enter your details to get your Heat Pump Installation cost estimate, or call them direct for a free onsite consultation and quote.

You can compare heat pump prices using their calculator. Be sure to explore the website for more options that you can choose from. Pick the product that’s best suited to your needs.

How to Choose the Right Heat Pump

When choosing the right heat pump for your room, you need to consider the capacity or heat pump size as the most vital feature. The heat pump must be powerful enough to cool or heat the room in the right capacity – otherwise, the unit will be unable to bring the room to the right temperature. This results in higher running cost and more frequent defrost cycles during cold mornings and nights

You also need to consider the unit, whether it’s too big for the area because otherwise, it will be noisy, draughty, and will provide uneven room temperature, which is no fun.

Buying an oversized heat pump for your home in the hopes of heating the whole house is not advisable. You need to consider the location and capacity of the unit. We can help calculate and select the right size unit for your home.

A Few Reminders

Before you buy a heat pump, be sure to list down your needs so that you’re able to match it with the right product. Check for these features online so you’re better equipped to find the perfect heat pump for you and your family.

Check out both features and benefits to suit your needs and make sure that you choose the right heat pump for your budget. You’ve got lots of options so feel free to browse different sites first to find that perfect one for you. Browse for products and installation services at

Make sure to get your warranty signed just to be sure that you’ll get warranty coverage for your heat pump. You never know if you may need to use it one day.

One Final Note

When buying a heat pump online, it helps to buy from an online retailer that has high customer satisfaction. You need to find a vendor that will provide the best quality products and excellent customer service, in case you may need to contact them for anything regarding your product in the future.

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Here’s Why You Need a Heat Pump Installer

Heat pumps are the perfect solution to maintain ideal temperature for your home all year round. They have bridged the gap between early adopters and the wider population over the last 15 years, becoming a highly preferable form of home heating and cooling in New Zealand.

Using a heat pump is convenient, effective, reliable and energy efficient. On average, a heat pump can produce up to 4.5kw of heat for every 1kw of electricity used. Or, put in another way, it gives you $4.50 worth of heat for every $1 worth of power. A typical heat pump costs about $250/year to run, while the most efficient 7-star models cost only $180/year to operate. It just makes sense.

Heat pump supply in Auckland

As demand for heat pumps ballooned, the number of heat pump providers also grew. The latest BRANZ survey in 2007 revealed that 19% of Kiwi homes already have a heat pump installed and, with ‘clean’ air regulations put to place, the number of installations has increased dramatically over the years.

Today, there are around 70 suppliers in Auckland. Included in this number are specialist heatpump installers like Kiwi Heat Pumps, building product retailers, heating appliance retailers and some electrical appliance retailers.

Does it matter which supplier you choose? Granted, all suppliers carry practically the same range of heat pumps, the level of service they provide will set the difference. Retailers usually provide the unit itself but not the installation service. On the other hand, specialist installers will do more than set up the unit in your home – they can help you choose the right product to cater your home heating needs.

There is a wide selection of heat pumps available today, with a diversity of brands, designs and technologies. Each brand carries a number of product ranges which include different models. And each model will feature different technologies and specifications.

Toshiba and Mitsubishi are popular choices for their advanced technology, reliability and durability. They offer a comprehensive range of sizes, allowing you to precisely control power consumption and temperature. Meanwhile, Fujitsu is highly recommended by Asthma New Zealand for its world exclusive self-cleaning filters – an automatic filter that cleans itself, sterilises dirt and dust and refreshes the air. Other models also have plasma filters that remove dust and dirt from the air and absorb unpleasant household odours.

Heat pumps sold in New Zealand must legally comply with minimum energy performance standards (MEPS) and mandatory energy performance labelling (MEPL) requirements. MEPS and MEPL helps consumers to compare and select more efficient models, which help to save on running costs and reduce greenhouse gas emissions over the life of the product.

Another thing to consider is that outdoor conditions will affect the performance of your heat pump. For instance, Auckland and Queenstown experience different climates and weather patterns, so appropriate unit selection is critical.

Specialist installers know this too well, so they can help solve the guesswork when comparing options for your home. They also have practical knowledge of commonly reported issues with different brands, since they also carry out repairs for those.

Heat pump installation

The most common types of heat pump installed in Kiwi homes are air-to-air, reverse-cycle, single-split systems that consist of an indoor unit and an outdoor unit (compressor). Back-to-back installation of outdoor and indoor units guarantees the lowest installation costs, but this may not be possible for some homes.

Installing a heat pump involves piercing the building envelope, but it can be done in New Zealand without a building consent. It also involves electrical work which must be undertaken by registered tradespeople, so you will find that it’s more convenient to take advantage of a full end-to-end service.

Factors that will influence heat pump installation costs include:

  • the size of your heat pump
  • the length of pipe run between the outdoor and indoor units
  • the type of wiring (local circuit or switchboard)
  • the length of capping for the pipes
  • the need for pavers and feet for the outdoor unit

For more information about heat pump installation, give us a call today!

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Fujitsu ASTG30LFCB Heat Pump

Fujitsu (a.k.a. the “heat pump specialists”) is one the top brands that offer energy efficient heat pumps in New Zealand. In fact, it carries more ENERGY STAR qualified heat pumps than any other brand with a wide range of models designed for any environment.

Specifically for very large living spaces, Fujitsu has the ASTG30LFCB Hi-Wall Heat Pump / Air Conditioner. It’s an inverter split system that provides virtually infinite motion speed control, thanks to its total DC engineering which includes DC inverter control, DC fan motor technologies and DC twin rotary compressor. In other words, it allows you to adjust the comfort level of your room to your liking.

It delivers all the heat or cooling you need, when you need it. So you can be as warm as toast in winter weather, and with a single touch of a button you can engage the reverse cycle mode and enjoy cool, dehumidified indoor comfort in the warmest weather.

Model Fujitsu ASTG30LFCB
Heating capacity 9 kW
Cooling capacity 8 kW
C.O.P. Heat 3.41
E.E.R. Cool 3.31


For the uninitiated, COP stands for coefficient of performance or, simply, the relationship between energy used and heat delivered. A COP of 3.41 means you get 3.41kW of heat for every 1kW of energy used. This translates to significant energy savings and lower power bills than when using conventional heat pumps. Meanwhile, EER stands for energy efficiency ratio which measures the cooling efficiency of an air conditioner.

Like all Fujitsu split systems, the ASTG30LFCB packs impressive power yet stays quiet and economical. Check out some of its notable features below:

Near-silent operation

When it comes to large spaces, some heat pumps/air conditioners make a distracting motor sound, but not Fujitsu’s Hi-Wall unit. This model heats and cools large areas effortlessly while remaining super quiet. The unit is equipped with 4-fan technology with a quiet fan mode, which allows the indoor unit to operate at as low as 21 decibels (that’s less than the sound of a whisper!). The efficient airflow design for the outdoor unit also reduces operation noise.

Compact design

Fujitsu’s outdoor units set a benchmark for compactness. Its smart inverter technology allows outdoor units to vary its speed and output to deliver the required capacity of the indoor unit. Thanks to this, the unit can operate more efficiently than conventional units by up to 30 per cent.

Healthy filters

Fujitsu promises cleaner, fresher and healthier air with a number of inbuilt filter systems. There are also optional filters that contribute to an improved living environment. For one, the Apple-Catechin filter uses static electricity to capture fine dust particles, pollen, mould spores and other invisible pathogens from the air. On the other hand, the long-life ion deodorization filter absorbs and chemically destroys common household odours such as pet and kitchen smells.

Climate Control

The ASTG30LFCB comes with a super simple infrared remote control, with the most frequently used functions conveniently marked for quick settings adjustment. This allows you to control the fan speed, air direction, heating and cooling cycles, and a whole bunch of features.

Fujitsu Inverter Wall-Mounted Split Systems also offer the convenience of inbuilt timers and a sleep mode, so you can always enjoy Fujitsu comfort whilst ensuring efficiency. If you’re out and you want to come home to a comfortably warm house, you can set the 10oC Heat function on the remote control.

If you want to squeeze more energy savings out of your Fujitsu Hi-Wall Premier unit you can engage Economy Operation. This will shift the indoor temperature by 1oC and suppress the power of the outdoor unit.


With New Zealand weather conditions in mind, Fujitsu designed its outdoor units with blue corrosion-resistant cobalt to enhance durability and prolong performance life.

Need more information? Talk to our experts at 0800 549 443 or 0800 KIWIHEAT.

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How Well Do Panasonic Heat Pumps Perform In New Zealand?

The truth is most leading brand heat pumps are similar in terms of reliability. But based on a survey by Consumer NZ, most Kiwis choose Panasonic as their top brand. It’s not hard to understand why. Panasonic’s ENERGY STAR rated heat pumps are powerful yet energy efficient. And the range has an edge over comparable units where performance and aesthetics count.

The Panasonic 4.9kW ECONAVI, in particular, is a remarkably reliable heat pump especially for large living spaces. Its Intelligent Sensors automatically adjusts power to save energy based on the human activity and sunlight intensity inside the house. In winter, it warms the house quickly and nicely even when the outdoor temperature drops to the negatives. So even if you live in the coldest parts of NZ, this heat pump is sure to keep you toasty. In summer, the system works just as well in reverse, which is perfect for the scorching summer months. Best part is it works silently in the background.

The Panasonic 4.9kW ECONAVI Reverse Cycle also solves common complaints we have with modern AC systems. That is, it doesn’t suck out the moisture from the air so it doesn’t leave our throats dry and scratchy even if we leave it on overnight. The verdict: it’s great value for money.

Find more reviews here:

If you are interested in the Panasonic heat pump for your home, contact us today on 0800 549 443.

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Should You Leave Your Heat Pump On All Night?

If you own a heat pump, you have probably been told that it is more efficient to leave it on at night on the lowest temperature than switching it off – the reason being that maintaining a warm temperature uses less energy than reheating the room in the morning.

Well, here’s the truth.

While heat pumps are the most cost effective way to use electricity to heat your home during the cooler months, leaving them running day and night is not economically efficient. According to Energywise, you should switch off your heat pump when you don’t need it. This is to avoid excessive energy waste.

If you want to get the most out of your heat pump, consider this:


Proper insulation alone could slash your power bill by a significant amount. If your walls and ceiling are adequately insulated, your heat pump won’t have to work as hard and your home will be cheaper to heat.

The temperature will drop after you shut off the heating. If your home is well insulated, the temperature will drop at a slow rate so there is no point having your heater on at all. Otherwise, the temperature will drop faster but the heat from your heat pump will only dissipate and go to waste. So either way, you’re better off having thick covers to keep you warm than having your heat pump running all night.

Consider your climate

Many heat pumps can’t keep up with huge temperature drops. If you live in a cooler climate, you’ll need a heat pump that performs well at cooler temperatures. Make

Choose the right size

One size doesn’t fit all. If the unit is too small for the space being heated, it will struggle to provide enough heat and will cost more to run. On the other hand, if the unit is too big, it will use more energy than necessary to warm your home.

Moreover, different types of heat pumps work differently. For instance, a split-system is designed to heat only a room so it works particularly well for open plan living areas. Ducted systems enable you to heat multiple rooms through a series of ducts through the ceiling.

Set the timer

To make sure you always come home to a warm house, you can set the timer to turn the unit on half an hour before you get home. You can also set the timer to switch the heater on before you get out of bed in the morning. This practice could save you roughly $50 to $100 a month, depending on the size of your unit and the space being heated.

Another way to save money is by keeping the setting low (18oC or -20oC). It is a misconception that setting your heat pump to the maximum will heat the room quicker. – it won’t. It will only use more energy.

Lastly, it’s important to have your unit cleaned and serviced regularly, especially before the cooler months arrive. For more information about heat pumps and air conditioning units, contact the heat pump specialists on 0800 549 443.

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Fujitsu Nocria AWTZ14LBC Heat Pump Review

Fujitsu have established themselves as a leading brand when it comes to heat pumps and air conditioners, and if you are considering buying a heat pump, it would not be wise to ignore Fujitsu.

Fujitsu have a vast range of heat pumps to meet all kinds of needs and requirements, and one of their latest additions is the AWTZ14LBC air conditioner.

The Fujitsu Nocria AWTZ14LBC is an inverter nocria designed to sit high on the wall right below the ceiling, to be unobtrusive. It pumps out a cooling capacity of 4.2kW and a heating capacity of 6kW. It’s features include an automatic self cleaning filter system,  automatic and manually adjustable louvres, program and sleep timers, auto-restart, a washable panel and a UV filter to disinfect and deodorise the air.

All features

Air conditioner type: Split system
Inverter: Yes
Sleep mode: Yes
Star rating: 4.12
Star rating (cooling): 6
Star rating (heating): 6
Other model names: AOTZ14LBC
Cooling capacity: 4200W
Heating capacity: 6000W
Number of fan speeds: 5
Refrigerant: R410A
Dehumidifier: Yes
Noise rating: 46dB
Remote control: Remote control included
Weight: 13.5kg
Height: 250mm
Width: 899mm
Depth: 298mm

Benefits of a Nocria heat pump
Fujitsu’s Nocria system work to create a modern, efficient and quiet heat pump to provide heating in your home. What’s special about them is the automatic, self cleaning filter system.

Automatic Self Cleaning Filter System
The automatic self cleaning filter system works by using an ultraviolet illuminator to sterilise bacteria in the air, which also gets rid of pollen, dust mite carcasses and mould spore which collect in the filter. Most importantly, the heat pump with operate at 100% efficiency because it is not clogged. The filter takes approximately 2 minutes to fully clean during this process. It also means you don’t have to take the filter out to clean it regularly.

The Fujitsu Nocria AWTZ14LBC is an excellent choice for home heating for the average home. It provides efficient, low maintenance heating at low cost, and is unobtrusive once installed. If you would like to get the Fujitsu Nocria AWTZ14LBC for your home, contact us today.

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Fujitsu ASTG22LVC 7.2Kw Premier Heat Pump/AC Review

Generally speaking, we all want a heat pump that’s efficient, cost little to operate, convenient to use and, perhaps most importantly, not distractingly noisy. If you haven’t yet found a heat pump that ticks all the boxes, you’re about to meet one.

Enter the Fujitsu ASTG22LVC model heat pump from the extremely popular Fujitsu Premier heat pump range. It’s a compact appliance with smart flat panel fascia and the most innovative engineering inside. Well, can we expect anything less from Fujitsu? They’ve been a leader in ductless technology for years, and their product lines are just getting better and more cost effective each year.

Back to the ASTG22LVC heat pump. Let’s talk about its noteworthy features and advantages:


This unit is a heat pump/air conditioner/dehumidifier in one. It keeps you toasty even if it’s freezing outside and also keeps you cool and refreshed in summer. It does a good job at dehumidifying the air inside your home to maintain a comfortable atmosphere indoors.

It has 4 fan speeds, including a quiet fan, which allow the unit to quickly heat or cool the room.

Power savings

Fujitsu further upped their DC and inverter technologies for better energy savings. In fact, they have more Energy Star heat pumps than any other brand. And we all know lower energy consumption means low running costs, which further translates to dollar savings.

The ASTG22LVC model has a 7.2kW heating capacity with a 3.55 coefficient of performance (COP). Its cooling capacity can reach a maximum of 7.3kW with a 3.23 energy efficiency ratio (EER). A good energy rating plus Energy Star qualification makes for a highly efficient, cost effective appliance.

Air purification

Clean indoor air means a healthy home. The Fujitsu heat pumps include a catechin filter that absorbs minute dust particles, pollen, invisible mould spores and any other harmful or allergy-inducing micro organisms. On this note, Fujitsu is well recommended by Asthma New Zealand.

The unit also comes with an optional long-life ion deodorising filter that works well in neutralising kitchen odours and pet smells.

Near silent operation

True to its promise, the heat pump is as quiet as a whisper. On the highest setting, it’s as quiet as bird calls (44dB) or a hushed library. You won’t notice the compact outside unit either, since it utilises efficient airflow design to reduce operation noise.

Better, smarter control

The Fujitsu ASTG22LVC lets control functions, set timers and regulate temperature from your smartphone or tablet, so you’ll always come home to a warm welcome. Plus, it has a 10oC heat operation function on the remote control that will prevent the room temperature from dropping below 10oC, ensuring the room never gets too cold when you’re away.

The LCD wall controller is very simple and easy to use. Its features include:

  • a 7-day programmable timer
  • auto-off timer to automatically shut it down if left on by accident
  • auto return set temperature
  • temperature limit select so you can lower the temperature range by single degrees
  • economy mode for further savings
  • lock-out operation: child lock, partial lock and management lock
  • clean filter indicator
  • memory back-up


Fujitsu took special consideration of the fact that many Kiwis live in areas within reach of salt-laden air, designing the outside heat exchange units to be corrosion resistant. The blue fin heat exchanger is protected by cobalt blue rust-proof material to enhance durability and prolong the performance life of the heat pump.

Final word

All in all, we’re impressed with the careful design and the thorough engineering of this Fujitsu heat pump. It’s now up to you to discover just how amazing this piece of equipment actually is.

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Servicing Your Heat Pump

Servicing of a heat pump is something that is often overlooked by many home owners, yet it is an integral part of maintaining your heat pump and preventing problems from occurring. Most people just have the heat pump installed and forget about it, but this is far from a winning strategy to a reliable home heating system.

So what does servicing involve?

The first step is cleaning the filter, which should be done regularly and is a job every home owner is capable of doing themselves.  This should be done every 2 weeks, is done by removing the front panel ofthe heat pump to access the filter, which can be removed and cleaning with either a small brush, a brush attachment on a vacuum cleaner, or rinsed with hot water.

The next step will involve a professional. This part of the service usually includes:

  • Cleaning the heat pump system including filters, grills, vanes and covers
  • Checking of fan blades or scrolls and cleaning as required
  • Test and check of condensation line and drainage
  • Checking all electrical wiring including terminals, voltage and current draw
  • Testing start and stop sequence and heating to cooling changeover
  • Checking both indoor and outdoor units to ensure that they are level, the mounts are in good condition and if there are any unusual sounds or vibrations
  • Testing for leaks around joints and flare fittings
  • Checking and cleaning both evaporator and condenser coils
  • Test run to ensure all works as required and air on and off temperatures are correct.

What happens if you don’t service your heat pump?

When a heat pump is not cleaned and serviced on a regular basis, dust, allergens, mould and mildew will begin to build up.  Aside from just being unsightly, this can cause poor performance from your heat pump, loss in efficiency and even worse, health risks for everyone in the home.

With residential units, we recommend servicing annually. This is usually best done in spring or autumn, so you can enjoy your heat pump problem free in summer and winter. There are some instances where some more work may be needed, which is usually accompanied by larger power bills, inadequate performance or other odd behavior from the unit such as odd smells. Regular maintenance, however, will minimise the chance of this happening.

If it’s time for you to get your heat pump serviced, call us today!

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